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 Empower Staff in the office
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As Prognosis has been monitoring IP telephony for over 12 years the most common problems are already identified so there’s no need to configure the conditions that trigger them. If problems occur, alerts are provided right out of the box, empowering you to prioritize and assign tasks, streamline troubleshooting and reduce mean time to repair.
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 Empower Staff on the move
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For staff on the go - Prognosis First Responder is an innovative iOS App that enables Prognosis VoIP Monitor alerts to be viewed, prioritized, actioned and forwarded from an iPhone or iPad to your iPhone contacts. What’s more you can connect to Prognosis from within the App and have the same insight as if you were in the office. //Read more
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 Monitors PBX performance
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Ensure your PBXs are performing well through detailed and summary information of availability and activity, including SIP responses and active and attempted inbound and outbound calls. Diagnostic information is available in real time or historically for troubleshooting and capacity planning.
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 Provides Device Details
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Details of status, performance and configuration information for a wide selection of PBX attached devices update in real time, enabling rapid troubleshooting and visual confirmation of any system changes. Multiple levels of granular detail are available by simply clicking the hyperlinks.
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 PBX and Voice Quality Reports |
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Prognosis processes and calculates voice quality in real-time and organizes it into reports with details and trends for telephony KPIs like voice quality, call completions, trunk status and processor occupancy. Reports are automatically generated daily and weekly per PBX vendor; offering a preview feature as well as the ability to select the reporting period.
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