Avaya | PROGNOSIS VoIP Monitor | PROGNOSIS | ||||
VMM | Entitlement | Plus | IP Telephony Manager | |||
| Environment | PBX | Communication Manager | Yes | Yes | Yes | Yes |
| DEFINITY | Yes | Yes | Yes | Yes | ||
| Integral | Yes | Yes | Yes | Yes | ||
| Non-Avaya PBXs | No | No | No | Yes | ||
| Data | Source | RTCP | Yes | Yes | Yes | Yes |
| SAT | No | Yes | Yes | Yes | ||
| CDR | No | Yes | Yes | Yes | ||
| Presentation | Single schema | n/a | Yes | Yes | Yes | |
| IP addresses | Yes | Yes | Yes | Yes | ||
| PBX identifiers | No | Yes | Yes | Yes | ||
| Features | Voice quality | MOS calculation | No | Yes | Yes | Yes |
| Per call | Yes | Yes | Yes | Yes | ||
| By PBX | No | Yes | Yes | Yes | ||
| By conference | No | No | No | Yes | ||
| By region | No | No | No | Yes | ||
| By trunk | No | No | No | Yes | ||
| By board | No | No | No | Yes | ||
| By IP address range | No | No | No | Yes | ||
| By network segment | No | No | No | Yes | ||
| Devices Monitored | PBX | No | Yes | Yes | Yes | |
| Phones | No | Yes | Yes | Yes | ||
| Gateways | No | Partial | Yes | Yes | ||
| Port networks | No | Partial | Yes | Yes | ||
| Boards | No | Partial | Yes | Yes | ||
| Trunks | No | Partial | Yes | Yes | ||
| Route patterns | No | Partial | Yes | Yes | ||
| Network regions | No | Partial | Yes | Yes | ||
| Media servers | No | Partial | Yes | Yes | ||
| LSPs | No | Partial | Yes | Yes | ||
| Service Levels | MOS | No | Yes | Yes | Yes | |
| Latency | No | Yes | Yes | Yes | ||
| Packet loss | No | Yes | Yes | Yes | ||
| Jitter | No | Yes | Yes | Yes | ||
| Availability | No | Yes | Yes | Yes | ||
| User-defined service levels | n/a | Yes | Yes | Yes | ||
| Outage log | No | Yes | Yes | Yes | ||
| Reports | Call voice quality | No | Yes | Yes | Yes | |
| Network segment voice quality | No | No | No | Yes | ||
| Trunk utilization | No | No | No | Yes | ||
| User-defined reports | No | No | No | Yes | ||
| Worksheets | Compatibility matrix | No | Yes | Yes | Yes | |
| Phone firmware | No | Yes | Yes | Yes | ||
| Board firmware | No | Yes | Yes | Yes | ||
| Busy-out devices | No | Yes | Yes | Yes | ||
| Alerting | Yes | Yes | Yes | Yes | ||
| SNMP trap | Yes | Yes | Yes | Yes | ||
| Problem log | No | Yes | Yes | Yes | ||
| Syslog | No | No | No | Yes | ||
| SMS gateway | No | No | No | Yes | ||
| Command execution | No | No | No | Yes | ||
| Multiple destinations | No | No | No | Yes | ||
| Time-of-day alerting | No | No | No | Yes | ||
| Maintenance window scheduling | No | No | No | Yes | ||
| User defined conditions | No | No | No | Yes | ||
| User Interface | Real-time displays | No | Yes | Yes | Yes | |
| Historical data display | Yes | Yes | Yes | Yes | ||
| Data pushed to display | No | Yes | Yes | Yes | ||
| User-defined displays | No | No | No | Yes | ||
| User defined dashboards | No | No | No | Yes | ||
| Extensibility | Data export | Yes | No | No | Yes | |
| Data import | No | No | No | Yes | ||
| Tivoli | No | No | No | Yes | ||
| OpenView | No | No | No | Yes | ||
| Service Provider | Portal integration | No | No | No | Yes | |
| Customer summary | No | No | No | Yes | ||
| Site summary | No | No | No | Yes | ||
| Overlapping NAT support | No | No | No | Yes | ||
| Extra Modules | Management Reporter | Telephony analytics reports | No | No | No | Yes |
| Capacity planning reports | No | No | No | Yes | ||
| Service level reports | No | No | No | Yes | ||
| Voice quality reports | No | No | No | Yes | ||
| Report publication | No | No | No | Yes | ||
| Report distribution | No | No | No | Yes | ||
| Deployment | Client | Web client | No | Yes | Yes | Yes |
| Windows client | Yes | No | No | Yes | ||
| Server | Windows server | Yes | Yes | Yes | Yes | |
| Capacity | Phones per server | 4,000 | 250* | 4,250 | 40,000 | |
| PBXs per server | n/a | 1 | 10 | 10+ | ||
| Multi-Server | Multiple server capable | Yes | No | No | Yes | |
| Consolidated data | No | n/a | n/a | Yes | ||
| PBXs per deployment | n/a | 1 | 10 | unlimited | ||
| Storage | Historical data | 2 GB | 30 days | 30 days | unlimited | |
| Reporting data | 2 GB | 3 years | 3 years | unlimited | ||
| 3rd-party Software | MS SQL (Express) | Yes | No | No | No | |
| Licensing | Phones | Initial | 2000 | 250 | 250 | 500 |
| Additional | 2000 | - | 250 | 1 | ||
| Limit | t.b.a. | 250 | 4,250 | unlimited | ||
| *only the first 250 are monitored for voice quality | ||||||