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Prognosis VoIP Monitor Support Forum
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No information in reports
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TOPIC: No information in reports
#732
arcadyl (User)
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Posts: 7
graphgraph
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Re:No information in reports 5 Months ago  
Chris,

All the services are up but I still can't see the call history under the Finished Streams
 
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Last Edit: 2011/12/14 10:57 By arcadyl.
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#733
PROGNOSIS Support Team (Admin)
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Posts: 45
graphgraph
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Re:No information in reports 5 Months ago  
Hi Arcady,

Can you check if the databases are running? Go to the Avaya PBX display, then click on the link on the top right, Configuration. Then 'Troubleshoot Prognosis'. Check the active databases are as per the attached. If not can you please upload a screenshot of you page?



Regards,

PROGNOSIS Support Team
 
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Last Edit: 2011/12/15 16:33 By PROGNOSIS Support Team.
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