Prognosis VoIP Monitor Support Forum

Welcome to the support forum for Prognosis VoIP Monitor. This forum is provided for the entire Prognosis VoIP Monitor community, and as such we want to make it a good atmosphere for all.

By applying for an account to post to this forum you are agreeing to the following rules. Integrated Research reserves the right to suspend or cancel the accounts of users who do not abide by these rules. We reserve the right to change these rules at any time.

Rules for user accounts and posting behaviour

• Only one account per person is permitted. When registering, a valid email address must be used.

• Keep all posts on-topic.

• All posts must be in English, unless posted in a specific international forum. If posting in an international forum, please use the language of that forum, and not English.

• Thread bumping, Flamewars, Trolling and Spamming are all banned from this forum.

• Do not link to any site that contains adult content, sexually oriented material or might otherwise be considered offensive. Any post containing an inappropriate link will be deleted.

• Do not link to any site that contains copyrighted software/materials that can be downloaded illegally. Any post containing an inappropriate link will be deleted.

• Do not use all caps in your posts as this indicates shouting.

• Keep all commentary civil, and be courteous at all times. Constructive criticism of people and products is welcome, but insults and/or course language directed towards other users or the site moderators will not be tolerated.

• No commercial advertising is permitted. Any posts deemed to be self promotion, advertising, or spam will be removed. Excessive and unnecessary references to your products and websites is self promotion.

• Do not settle commercial disagreements on this forum. Any posts deemed to be of this nature will be removed.

• These forums are not to be used to promote ideological, religious, or political matters. All such discussions will be deleted/closed.

• Any avatars that are offensive to other members will be removed.

If you feel a post violates any of these rules, please bring it to the attention of a moderator.

Guidelines for support requests

• Only support questions about Prognosis VoIP Monitor should be posted to this forum. Support queries about other Prognosis products should be taken to your support representative under your existing Integrated Research Support and Maintenance Agreement.

• Before posting a question, check that your question has not been answered elsewhere on the site. Please use the search feature.

• Post your comment/question to the most appropriate place. Any posts deemed to be in the wrong forum will be moved. Please do not cross-post the same question to multiple places.

• Make sure you have read the parent article/post and the accompanying thread completely before posting a reply.

• When posting choose an appropriate subject line. Try to summarise the problem briefly in the subject, and elaborate in the message itself. Repeat the subject in the body if it will make things clearer. Do not use a URL as a thread title.

• Include as much information as you can when seeking help. The more information you include the better the chance someone will come up with an answer.

• Thank those who help you. All those who have been helped on this forum are invited to help other users by responding to their questions when they know the answer.

Thank you for using the Prognosis VoIP Monitor support forum!

The Prognosis Team